What is your return policy?
We offer a 30-day no-questions-asked return and exchange policy. If you're not satisfied with your purchase, you can return or exchange it within 30 days of receipt, provided it is in its original condition.
Do you offer free shipping?
Yes, we offer free shipping on orders over $39.99.For orders under this amount,a shipping fee of $2.99 will be applied.
How long will it take for my order to be processed?
Orders are typically processed within 2 business days. We strive to handle your purchases as quickly as possible.
What should I do if my order is delayed?
If there's a delay in processing your order due to special circumstances, we appreciate your patience. Please contact our customer service for updates and any concerns regarding your order.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with tracking information. You can use this information to check the current status of your delivery.
Is it safe to shop on your website?
Yes, shopping on our website is safe and secure. We use SSL encryption to protect your personal and payment information.
What happens if I receive a defective or wrong product?
If you receive a defective or incorrect product, please contact our customer service immediately. We'll arrange for a return, exchange, or refund as per our 30-day return policy.